“As a Practice Administrator you are expected to understand billing and the processes. I was an office manager that had just stepped into a new role as Practice Administrator of large a prestigious Orthopedic Practice. There was much to learn and I couldn’t be more grateful to have had the opportunity to have Peerless, not only as my direct Billing specialist but my mentor as well. She guided me through the billing process from start to finish. They not only helped me understand billing but also had extensive knowledge in CPT, ICD-9 and now ICD-10 coding. They helped me understand, in depth the details of reimbursement and the do’s and don’t. They are very engaged in what they do and it shows in their work.
They were readily available at all hours necessary. If it wasn’t for their extensive accounting and billing expertise the practice would not have had such great reimbursement and productivity.
I owe the building of my resume to the staff at Peerless. I am able to express in high regard how satisfied I am with her business and staff. I am confident when referring her services to any medical practice. It’s a confidence booster when you have such a great connection in the healthcare industry. I have referred Peerless’s services to my colleagues and to healthcare professionals that I have met along the way and they can only describe her services in one word… Exceptional!!!”
Alameda Health System-Highland Hospital
“I was new to the Practice Manager position of busy dermatology office and without Peerless, I would have been in trouble. They not only went above and beyond helping me understand the billing process, but assisted with training my staff to insure an efficient and effective process. They’re always only a phone call away for all of my questions and help with difficult patients. They have been a great resource as insurance and technology changes our daily routine. Their calm nature and willingness to help my office thrive was sincere. I would recommend Peerless to anyone looking for an honest, hardworking and diligent biller.”